For home learning resources please visit the 'Children' page and click on the 'Home Learning for pupils self isolating' option.

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Reporting Lateness/Illness

What to do if you or your child is exhibiting any of the symptoms of COVID-19?


Are they showing any of the following symptoms?

  • a new persistent cough?
  • a raised temperature/fever?
  • a loss of smell or taste?


If so, you will need to book a test.


Go to the NHS website or call 119 to book a test and find out what it involves.

You can get a test kit delivered to your home, or you can go to a local test site. You can choose which one you want when you book.


If you are worried about testing your child, the Just One Norfolk website has advice and a video that may help.

You should get your test results within 48 hours.


If the test is positive, your child will need to isolate at home for 10 days and you and your household may need to isolate at home for 14 days.


Please inform the school office of the results of the test as soon as possible and let us know if they have provided you with any guidance – sometimes you may be asked to isolate even if the test is negative.


Further information for parents and carers on testing is available via



Due to the ongoing COVID-19 pandemic, we are operating a staggered entry to school which uses our House Teams so that siblings in different year groups can be dropped off together:



Classroom doors open

Start of day

End of day

Earth & Water

8.40 am

8.45 am

3.00 pm

Air & Fire

8.55 am

9.00 am

3:15 pm


After 9.00 am the school gates and the class registers close and children arriving after this time will be marked down as late. Persistent lateness will affect your child's recorded attendance (see attendance section).

If you know that your child will be arriving late at school, please phone the school office on 01603 625721.




If your child is obviously unwell, of you have any reasonable doubt, please do not send them to school. Please make sure that you notify the school of their absence and the reason for this on 01603 625721. However, we are always pleased to see children later in the morning or after lunch if their symptoms disappear. 

Gastric illnesses such as vomiting and diarrhoea are highly contagious. Children suffering from these conditions should not be returned to school until at least 48 symptom-free hours have elapsed. Further information below provided by Public Health England outlines various illnesses and infections and whether you should keep your child away from school. please seek further advice from your GP and inform the school on any suspected or diagnosed conditions.  




If your child requires medication, either short term or long term, these can be administered by the school office, after parents have completed a consent form. The consent form can be accessed via the link below or from the school office. If at all possible, we ask that the timing of administering medicine is managed around the school day so that medication is administered at home by a parent or carer.

Please do not send in any form of medication unless previously discussed with the school office.




At Bignold Primary School and Nursery we follow the guidance from Asthma UK that children need to learn to manage their own asthma and have easy access to their inhalers as required. If your child has asthma and requires an inhaler then these are to be given to your child's class teacher and will be stored in the red lidded box in their classroom (unless needed for a school trip etc). You will need to make sure that your child's inhaler is clearly labeled, is in date and replaced regularly. We encourage all parents to complete an asthma card so we are aware of your child's asthma needs and this is available from the link below.



Head Lice


Unfortunately, the problem of head lice is always with us and can affect children and school staff alike! There is no provision for checking children’s heads so we advise that you check your child’s head regularly. If you do find head lice, we ask that you inform the school so that we can alert other parents. Further guidance can be found in the link below. 


Sickness & Medical Appointments


If your child is unwell during the day, we will telephone you. If you need to take your child home, we ask you to sign him/her out at the office.

If you need to take your child out of school during the day for a medical appointment, we ask that you come to the school office, where you can sign him/her out. After a medical appointment, please bring your child to the school office when they return.

If your child is going to be absent from school because they have a medical appointment, please bring a copy of any letters or appointment cards to the school office so that we can update our registers. If we do not know why your child is not in school then their absence will be recorded as unauthorised and persistent poor attendance can lead to parents receiving a fine.


Head Bumps


If your child should bump their head whilst at school, we will take the following action:

  • Where the bump is considered minor and give no cause for concern, a standard text will be sent to the main parental contact, informing them that their child has sustained a bump to the head and to look in the child’s bag for the associated head bump form.
  • Should we have any concerns regarding the injury, a member of staff will telephone the parents to inform them of the injury and advise them of what steps, if any, need to be taken i.e. collect from school for observation at home.
  • In the case of a severe bump causing serious concern, the school will immediately call the ambulance service and inform the parents by telephone.
  • All children sustaining a head bump will be monitored throughout the day. Additionally, they will receive an accident form along with a completed head bump notice informing parents of the details and what signs to look out for when the child goes home. We inform parents when a child bumps their head so that parents can keep an eye on their child once they get home from school. For further guidance about head injuries please follow the link below 


Individual Health Care Plans


If a child has individual health and medical needs that a school needs to be aware of e.g. allergies requiring an EPI-pen, or ADHD medication, then an individual health care plan will be completed incorporating advice for their GP or medical practitioner. The SENCO is responsible for completing a health care plan so please speak to Emma Davies if you need to discuss your child's needs.

You can email at or can phone the school office on 01603 625721 to arrange an appointment. 

Guidance on infection control in schools and other childcare settings: This is advice from PUBLIC HEALTH ENGLAND. Always consult a medical professional.